Louisiana Quality Foundation

A Center for Performance Excellence

Welcome to the Louisiana Quality Foundation:

Your source for creating a high-performing organization.

The Louisiana Quality Foundation (LQF) is a non-profit organization formed in 1994 to provide senior leaders with the knowledge to redesign and transform their organization into an innovative, high-performing, highly reliable, sustainable, and resilient organization that is nationally recognized.  The leaders of these organizations are often recognized throughout their industry as national and global leaders.

How do we help senior leaders transform their organization to performance excellence?

Business degrees, experience and critical thinking skills are necessary, but not sufficient in creating performance excellence.

LQF supports senior leaders in learning how to redesign their organization based on the Baldrige Excellence Framework®, which is a “proven” international blueprint for transforming an organization to performance excellence.

The Baldrige Excellence Framework® was first developed in 1987 by the Baldrige Performance Excellence Program®, which is part of the National Institute of Standards and Technology (NIST), a nonregulatory federal agency of the U.S. Department of Commerce. (https://www.nist.gov/baldrige/how-baldrige-works/about-baldrige)

The Baldrige Performance Excellence Framework® is accepted around the world as the “gold standard” for organizational performance excellence – a body of principles and considerations that when used as a management framework led to improved performance results in organizations, from less defects, better health care outcomes, and improved effectiveness; to more satisfied and engaged customers, patients, and students; to improved financial and market share results.

The Louisiana Program

States across the U.S. have non-profit programs like the LQF. Texas and Florida have organizations over the past 20 years that have improved hundreds of organizations including businesses, hospitals, public health, schools, religious organizations, charities, and local government. There are hundreds of YouTube videos about the Baldrige recipients from across the U.S.

Play Video

K&N Management a fast-food business in Austin, Texas (2010)

Play Video

The City of Irving, Texas (2012)

Play Video

The Alamo Colleges District in Texas (2018)

Play Video

Lockheed Martin Missiles and Fire Control in Grand Prairie, Texas (2012)

Proven results

Most people are aware of the Ritz Carlton Hotel Company, L.L.C. The Ritz Carlton has historically used the Baldrige Excellence Framework® as their business model and received the national Presidential award in 1992 and 1999.

So, do you want to run your organization like the Ritz Carlton?  

Learn more  https://www.nist.gov/baldrige/award-recipients

Redesign and Transform

The LQF customized approach supports senior leaders in their effort to redesign and transform their organization into an innovative, high-performing, highly reliable, sustainable, and resilient organization that is nationally recognized.

The LQF program integrates theories and practices from various disciplines and fields of study to provide leaders with a systems perspective, knowledge, skills, and abilities to continuously adapt and redesign their complex organizations to meet challenges of today and tomorrow.

What makes the Baldrige Excellence Framework different?

The Baldrige framework helps organizations address a dynamic environment, focus on strategy-driven performance, achieve customer and workforce engagement, and improve governance and ethics, societal responsibilities, competitiveness, and long-term organizational sustainability. It offers you a comprehensive management approach that focuses on results in all areas, organizational and personal learning, and knowledge sharing. Learn more at https://www.nist.gov/baldrige/how-baldrige-works

What leaders say about their experience

Play Video

Featured Articles

What is the Malcolm Baldrige National Quality Award®?

What is the Malcolm Baldrige National Quality Award®?

The Malcolm Baldrige National Quality Award® is the highest level of national recognition for performance excellence that a U.S. organization…
What is the Baldrige Performance Excellence Program®?

What is the Baldrige Performance Excellence Program®?

What is the Baldrige Performance Excellence Program®? The United States public-private partnership dedicated to performance excellence®. Performance excellence is an integrated…
Why you should consider the Baldrige excellence framework for your business.

Why you should consider the Baldrige excellence framework for your business.

In the fast-paced and competitive business world, success is not just about achieving short-term goals but about driving continuous improvement…

Services

Organization transformation to Performance Excellence

Provide training and application of the Baldrige Excellence Framework ®

Management of the Louisiana Performance Excellence Award Program

Library

Discover valuable information

regarding our programs and

our high performance partner

organizations

Blogs

Explore our blog library to learn about what we are doing and more!

Read More

Awards

See which organizations have been awarded the Baldrige Excellence Award!

Explore Awards

Performance Articles

Read performance articles written by experts in their field.

Learn more

Videos

Watch relevant videos to enhance your learning!

Explore Videos

Baldrige Performance Excellence Program

Louisiana Award Recipients

Contact Us

We would love to speak with you.
Feel free to reach out using the below details.

Email Us

info@louisianaquality.org

Visit Us

University of New Orleans 2000 Lakeshore Dr. KH 361 New Orleans, LA 70148