Become an LQF 2015 Examiner!
Click HERE for the Examiner Application Package

2015 Tennessee Regional Conference September 24-25, 2015:

2014 LQF Review Cycle Is Underway

Examiner Teams are busy reviewing several high-level applicants using the Baldrige Criteria for Performance Excellence.  In 2014, four organizations wrote their applications at high levels requiring site visits.  The feedback reports the Examiner Teams will produce include key issues that can help the applicants improve and enhance their performance.


Performance Excellence News

The LQF Performance Excellence Conference is scheduled March 2-3, 2015 at the Baton Rouge Marriott.  Register on-line or by mail.

The 2015 LQF calendar (CLICK HERE) is complete.  The calendar will give you an idea of the process throughout the year.

Benefits of Becoming a LQF Examiner

Are you looking for an networking and educational experience try being an Examiner.

2014 Baldrige Recipients
The 2014 Baldrige National Quality Award recipients have been announced.

Past LQF Recipients

LQF 2014 Performance Excellence Conference Video

The 2016 Louisiana Quality Foundation Performance Excellence Conference is scheduled March 7-8 at the Baton Rouge Marriott.  This year's theme is "Employee Engagement."

How do employees feel about their jobs?  How do they fit in?  Do employees know how their jobs contribute to the success of their organizations?

Nationally, on average, more than 70 out every one hundred employees do not know or care about the answers to these simple questions.  Baldrige organizations measure employee engagement and have mechanisms to increase and maintain engagement; they also tend to be good performers!

Our 2016 Keynote Speaker is Mr. Robert McGough, past CEO of DM Petroleum, the only Louisiana company to earn the Malcolm Baldrige National Quality Award.  DM managed to continually have high employee engagement measures, reaching and maintaining about an 85% rate.

Expert speakers will also provide sessions on how companies can start their Baldrige journeys and how to address various Categories of the Criteria for Performance Excellence.  

I expect on line registration to be available by January 31.  The fee for the conference is $150, and includes a full day of sessions and the keynote luncheon on March 7, and breakfast and a half-day of sessions on March 8.

Registration Link


Lafayette General Medical Center

According to Mr. Patrick Gandy, CEO of Lafayette General, "
Working with Louisiana Quality Foundation requires a tremendous amount of dedication toward fostering a culture of excellence through process improvement.  By taking a deeper look at our organization within the Baldrige criteria, we learned that good is no substitute for great.

 Our involvement with LQF and The Baldrige Program has helped further a journey to excellence that will allow us to become a role model health care organization.

 Lafayette General Medical Center puts the patient at the center of everything we do. Any business, in any industry, can use the structure provided by LQF to enhance their operations and put their customers at the forefront.  This forward thinking will truly elevate Louisiana’s business community."

Our Lady of Lourdes Regional Medical Center

According to Mr. W. F. "Bud" Barrow, President & CEO, The LQF is one of the State’s great resources. It represents a commitment and a pathway to excellence, whatever the industry and stakeholder group.

Utilizing the Baldrige framework, LQF is the ideal partner for organizations to improve operations, create an engaged and vibrant workforce and exceed customer expectations.  I truly believe that our State will move farther and faster on the road to national leadership as we collectively embrace and actively participate in the LQF mission.

For Our Lady of Lourdes Regional Medical Center, I have no doubt that our work with the LQF has made a lasting difference in enhancing our call to serve, especially to those most in need.