DM Petroleum Operations Company
According to Mr. Bob McGough, CEO of DM, "The LQF provided employee training and support that was immeasurable during our quality journey. They gave us the third party verification that we needed to be sure we were doing the right things in management to meet the Malcolm Baldrige criteria". "The road to excellence would have been much more difficult to travel without the help of the LQF and I highly recommend that other companies looking to travel this road seek to partner with them", said Mr. McGough.
Our Lady of Lourdes Regional Medical Center
According to Mr. W. F. "Bud" Barrow, President & CEO, The LQF is one of the State’s great resources. It represents a commitment and a pathway to excellence, whatever the industry and stakeholder group.
Utilizing the Baldrige framework, LQF is the ideal partner for organizations to improve operations, create an engaged and vibrant workforce and exceed customer expectations. I truly believe that our State will move farther and faster on the road to national leadership as we collectively embrace and actively participate in the LQF mission.
For Our Lady of Lourdes Regional Medical Center, I have no doubt that our work with the LQF has made a lasting difference in enhancing our call to serve, especially to those most in need.